Bug 46518 - [XMA] Unable to connect Visual Studio to MacBook Pro
Summary: [XMA] Unable to connect Visual Studio to MacBook Pro
Alias: None
Product: Visual Studio Extensions
Classification: Xamarin
Component: XMA ()
Version: 4.2.0 (C8)
Hardware: PC Windows
: --- normal
Target Milestone: ---
Assignee: Bugzilla
Depends on:
Reported: 2016-11-04 21:25 UTC by Wil Bloodworth
Modified: 2017-05-29 18:48 UTC (History)
6 users (show)

Tags: xma
Is this bug a regression?: ---
Last known good build:

Xamarin Zip Log Text (902 bytes, text/plain)
2016-11-04 21:25 UTC, Wil Bloodworth

Notice (2018-05-24): bugzilla.xamarin.com is now in read-only mode.

Please join us on Visual Studio Developer Community and in the Xamarin and Mono organizations on GitHub to continue tracking issues. Bugzilla will remain available for reference in read-only mode. We will continue to work on open Bugzilla bugs, copy them to the new locations as needed for follow-up, and add the new items under Related Links.

Our sincere thanks to everyone who has contributed on this bug tracker over the years. Thanks also for your understanding as we make these adjustments and improvements for the future.

Please create a new report on Developer Community with your current version information, steps to reproduce, and relevant error messages or log files if you are hitting an issue that looks similar to this resolved bug and you do not yet see a matching new report.

Related Links:

Description Wil Bloodworth 2016-11-04 21:25:25 UTC
Created attachment 18345 [details]
Xamarin Zip Log Text

# Steps to reproduce
I have performed every single step on this page (https://developer.xamarin.com/guides/ios/getting_started/installation/windows/connecting-to-mac/troubleshooting/) to get Visual Studio 2015 to connect to my MacBook Pro.

# Expected behavior
Connects to Mac

# Actual behavior
Does not connect to Mac (duh)

# Supplemental info (logs, images, videos)

Microsoft Visual Studio Enterprise 2015
Version 14.0.25431.01 Update 3
Microsoft .NET Framework
Version 4.6.01586

Installed Version: Enterprise

Architecture and Modeling Tools   00322-80000-00000-AA134
Microsoft Architecture and Modeling Tools
UML® and Unified Modeling Language™ are trademarks or registered trademarks of the Object Management Group, Inc. in the United States and other countries.

LightSwitch for Visual Studio 2015   00322-80000-00000-AA134
Microsoft LightSwitch for Visual Studio 2015

Microsoft Visual Studio Tools for Applications 2015   00322-80000-00000-AA134
Microsoft Visual Studio Tools for Applications 2015

Visual Basic 2015   00322-80000-00000-AA134
Microsoft Visual Basic 2015

Visual C# 2015   00322-80000-00000-AA134
Microsoft Visual C# 2015

Visual C++ 2015   00322-80000-00000-AA134
Microsoft Visual C++ 2015

Visual F# 2015   00322-80000-00000-AA134
Microsoft Visual F# 2015

Windows Phone SDK 8.0 - ENU   00322-80000-00000-AA134
Windows Phone SDK 8.0 - ENU

Add New File   3.5
The fastest and easiest way to add new files to any project - including files that start with a dot

ASP.NET and Web Tools 2015.1   14.1.20907.0
ASP.NET and Web Tools 2015.1

ASP.NET Web Frameworks and Tools 2012.2   4.1.41102.0
For additional information, visit http://go.microsoft.com/fwlink/?LinkID=309563

ASP.NET Web Frameworks and Tools 2013   5.2.40314.0
For additional information, visit http://www.asp.net/

Azure App Service Tools v2.9.5   14.0.20810.0
Azure App Service Tools v2.9.5

Azure Data Lake Node   1.0
This package contains the Data Lake integration nodes for Server Explorer.

Azure Data Lake Tools for Visual Studio   2.1.0000.0
Microsoft Azure Data Lake Tools for Visual Studio

Bundler & Minifier   1.0.21
Adds support for bundling and minifying JavaScript, CSS and HTML files in any project.

Color Theme Designer   1.0
Designer for creating new color themes

Command Bus, Event Stream and Async Manager   Merq
Provides ICommandBus, IEventStream and IAsyncManager MEF services for loosely coupled Visual Studio extension components communication and integration.

Common Azure Tools   1.8
Provides common services for use by Azure Mobile Services and Microsoft Azure Tools.

Devart Code Compare   4.1.78
Devart Code Compare
Copyright (c) 2012-2015 Devart. All rights reserved.

Devart Review Assistant   3.2.146
Devart Review Assistant
Copyright (c) 2012-2016 Devart. All rights reserved.
Web: http://www.devart.com/review-assistant
Support: http://www.devart.com/review-assistant/support.html
Ordering: http://www.devart.com/review-assistant/ordering.html

File Icons   1.10
Adds icons for files that are not recognized by Solution Explorer

File Nesting   2.5.63
Automatically nest files based on file name and enables developers to nest and unnest any file manually

GitHub.VisualStudio   1.0
A Visual Studio Extension that brings the GitHub Flow into Visual Studio.

Image Optimizer   3.6.94
Uses industry standard tools to optimize any JPEG, PNG and Gifs - including animated Gifs. Can do both lossy and lossless optimization.

Image Sprites   1.4.45
Boost your website's performance by creating image sprites to reduce the amount of HTTP requests needed.

JavaScript Language Service   2.0
JavaScript Language Service

JavaScript Project System   2.0
JavaScript Project System

JetBrains ReSharper Ultimate 2016.2.2    Build 106.0.20160913.91321
JetBrains ReSharper Ultimate package for Microsoft Visual Studio. For more information about ReSharper Ultimate, visit http://www.jetbrains.com/resharper. Copyright © 2016 JetBrains, Inc.

Markdown Editor   1.10.180
A full featured Markdown editor with live preview and syntax highligting. Supports GitHub flavored Markdown.

Microsoft .NET Core Tools (Preview 2)   14.1.20907.0
Microsoft .NET Core Tools (Preview 2)

Microsoft Azure Hive Query Language Service   2.1.0000.0
Language service for Hive query

Microsoft Azure Mobile Services Tools   1.4
Microsoft Azure Mobile Services Tools

Microsoft Azure Tools   2.9
Microsoft Azure Tools for Microsoft Visual Studio 2015 - v2.9.40715.2

NuGet Package Manager   3.5.0
NuGet Package Manager in Visual Studio. For more information about NuGet, visit http://docs.nuget.org/.

Office Developer Tools for Visual Studio 2015 ENU   14.0.23928
Microsoft Office Developer Tools for Visual Studio 2015 ENU

Open Command Line   2.1.177
Opens a command line at the root of the project. Support for all consoles such as CMD, PowerShell, Bash etc. Provides syntax highlighting, Intellisense and execution of .cmd and .bat files.

Package Installer   2.0.92
Makes it easier, faster and more convenient than ever to install Bower, npm, Yarn, JSPM, TSD, Typings and NuGet packages to any project

PreEmptive Analytics Visualizer   1.2
Microsoft Visual Studio extension to visualize aggregated summaries from the PreEmptive Analytics product.

SQL Server Analysis Services   13.0.1700.68
Microsoft SQL Server Analysis Services Designer 
Version 13.0.1700.68

SQL Server Data Tools   14.0.60812.0
Microsoft SQL Server Data Tools

SQL Server Integration Services   
Microsoft SQL Server Integration Services Designer
Version 13.0.1601.5

SQL Server Reporting Services   13.0.1700.68
Microsoft SQL Server Reporting Services Designers 
Version 13.0.1700.68

Syntax Highlighting Pack   1.8.61
Adds syntax highlighting and snippet support for a wide variety of programming languages such as Clojure, Go, Jade, Lua, Swift, Ruby and many more...

ToolWindowHostedEditor   1.0
Hosting json editor into a tool window

TypeScript tools for Visual Studio

Visual Studio Tools for Universal Windows Apps   14.0.25527.01
The Visual Studio Tools for Universal Windows apps allow you to build a single universal app experience that can reach every device running Windows 10: phone, tablet, PC, and more. It includes the Microsoft Windows 10 Software Development Kit.

Web Compiler   1.11.319
Compiler for LESS, Sass and CoffeeScript files

Web Essentials 2015.3   3.0.235
Adds many useful features to Visual Studio for web developers. Requires Visual Studio 2015

Web Extension Pack   1.7.53
The easiest way to set up Visual Studio for the ultimate web development experience.

Workflow Manager Tools 1.0   1.0
This package contains the necessary Visual Studio integration components for Workflow Manager.

Xamarin (15694b9)
Visual Studio extension to enable development for Xamarin.iOS and Xamarin.Android.

Xamarin.Android (5a02b03)
Visual Studio extension to enable development for Xamarin.Android.

Xamarin.iOS (b638977)
Visual Studio extension to enable development for Xamarin.iOS.

O/S Info (this is a Hyper-V VM running in Basic mode... not Enhanced mode):

OS Name	Microsoft Windows 10 Enterprise
Version	10.0.14393 Build 14393
Processor	Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3492 Mhz, 8 Core(s), 8 Logical Processor(s)
BIOS Version/Date	Microsoft Corporation Hyper-V UEFI Release v1.0, 11/26/2012
Installed Physical Memory (RAM)	12.0 GB

This is the verbose log from Visual Studio (more specifically Xamarin's Zip Logs):

Xamarin Information: 0 : [2016-11-04 15:25:28.1747] Xamarin -
Xamarin.VisualStudio.Activation.AccountManager Information: 0 : [2016-11-04 15:25:28.2967] VS2015 Enterprise
Xamarin.VisualStudio.ActivationManager Information: 0 : [2016-11-04 15:25:28.4187] No license found for iOS
Xamarin.VisualStudio.ActivationManager Information: 0 : [2016-11-04 15:25:28.5167] Running license sync for iOS
Xamarin.VisualStudio.ActivationManager Information: 0 : [2016-11-04 15:25:28.6277] Not logged in, using iOS VSEnterprise
Xamarin.VisualStudio.ActivationManager Information: 0 : [2016-11-04 15:25:28.7377] No license found for Android
Xamarin.VisualStudio.ActivationManager Information: 0 : [2016-11-04 15:25:28.8447] Running license sync for Android
Xamarin.VisualStudio.ActivationManager Information: 0 : [2016-11-04 15:25:28.9577] Not logged in, using Android VSEnterprise

# Test environment (full version information)

MacBook Pro - 15" Mid 2010 (super old)
OS: macOS Sierra Version 10.12.1
Processor:  2.4 GHz Core i5
Memory: 8 GB 1067 MHz DDR3
Comment 1 Wil Bloodworth 2016-11-04 21:28:28 UTC
I forgot... Firewall on Mac is turned off completely.

In VS2015, when I navigate to Tools --> iOS --> Xamarin Mac Agent, my mac is found immediately.  And I can SSH into the mac without any problems.  So... everything foundational seems to be working correctly.
Comment 2 mag@xamarin.com 2016-12-20 14:08:16 UTC
Thanks for reporting the issue. To provide the correct support, I would need to take a look at your VS logs. The log that you attached doesn't seem to be the correct one.

Please follow the next steps to ensure that the log is the correct and that it has full verbosity:

1 - Clean the folder: %LOCALAPPDATA%\Xamarin\Logs\<VSVersion>
2 - Start Visual Studio in log mode: devenv.exe /log
3 - Try to reproduce the issue by connecting to the Mac
4 - Once you get the connection error, please get the Ide.log from %LOCALAPPDATA%\Xamarin\Logs\<VSVersion>

Also, it would be helpful if you give more details about what kind of issue are you getting, besides "Not connecting to the Mac".

Comment 3 mag@xamarin.com 2017-01-05 19:42:37 UTC

Any new on this issue. Are you still experiencing connection problems. if so, can you please attach the VS logs according to Comment 2?

Comment 4 mag@xamarin.com 2017-01-20 12:54:20 UTC

Could you please try with the latest Beta release (cycle9) and attach VS logs if you are still having connection issues?

Comment 5 mag@xamarin.com 2017-05-29 18:48:43 UTC
Closing this issue since no response and further details have been received from January 2017