Bug 41611 - Mac Agent Continuously Disconnects
Summary: Mac Agent Continuously Disconnects
Alias: None
Product: Visual Studio Extensions
Classification: Xamarin
Component: General ()
Version: 4.1.0 (C7)
Hardware: PC Windows
: --- blocker
Target Milestone: 4.2.0 (C8)
Assignee: Bugzilla
Depends on:
Reported: 2016-06-08 16:50 UTC by Pat
Modified: 2016-06-09 21:01 UTC (History)
4 users (show)

Tags: BZSRC7
Is this bug a regression?: ---
Last known good build:

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Description Pat 2016-06-08 16:50:42 UTC
# Steps to reproduce
Click the Xamarin Mac Agent in the toolbar.  Prior to this update, it used to connect automatically after I connected one time.
It sees the mac, and after authentication just shows the spinner.
After some time it shows the connection
At times, it loses the connection.  Never used to happen.

# Expected behavior
Connection is persistent

# Actual behavior

# Supplemental info (logs, images, videos)

# Test environment (full version information)
Comment 1 Ben Beckley 2016-06-08 22:56:25 UTC
Hello Pat,

Could you please provide some additional information to help us diagnose this issue?

- First and most important, could you provide logs when this behavior occurs? You can go to "Help > Xamarin > Zip Logs..." and then attach the file to this bug.

- When you see the spinner, it may just be starting the agents on the Mac. Could you please check the Xamarin Output (from the Output window). It should say that it is starting Agents. For example:
>Starting Agent Build
>Agent Build is running

- Also, could you please provide the Xamarin.iOS and desktop Mono versions on the Mac? This can be easily retrieved from the About Xamarin Studio page on Mac.

Thank you!
Comment 2 Pat 2016-06-09 20:44:04 UTC
Hi Ben,

It happened several times yesterday, but I haven't been able to reproduce the issue today.  I'll close the issue for now but will reopen and attach the information if I experience the issue at a later time.