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Created attachment 15974 [details]
Logs and version information
Customer is experiencing time-outs when connected to Mac agent.
= Steps to replicate
Connect to Mac agent from Visual Studio
= Expected results
Mac should stay connected while in use
= Actual results
Mac disconnects on occasion.
Possible relevant information in logs:
Xamarin.Messaging.VisualStudio.MessagingService Error: 0 : [2016-05-05 04:32:06.7116] An error occurred on the underlying client while executing an operation. Details: The operation has timed out.
Xamarin.Messaging.Client.MessagingClient Error: 0 : [2016-05-05 04:32:06.7306] An error occured on client vs7244fatma while executing a post for topic xma/ping/Broker403214
Xamarin.Messaging.Exceptions.MessagingException: There was an error while trying to subscribe to response topic xma/ping/Broker403214 ---> System.Net.Mqtt.Client.ClientException: A timeout occured while waiting for the subscribe confirmation of client for topic vs7244fatma/+/xma/ping/Broker403214 ---> System.TimeoutException: The operation has timed out.
Xamarin - 184.108.40.206-cycle6-c6sr3+0dd817c
(Full information requested but not yet provided
=== Xamarin Studio Enterprise ===
Version 5.10.3 (build 51)
Installation UUID: eb716c73-19a6-42da-8386-d057991c82ab Runtime:
Mono 4.2.3 (explicit/832de4b)
GTK+ 2.24.23 (Raleigh theme)
Package version: 402030004 === Xamarin.Profiler ===
=== Apple Developer Tools === Xcode 7.3 (10183.3)
=== Xamarin.iOS ===
Version: 220.127.116.11 (Visual Studio Enterprise Trial) Hash: 5f11db8
Build date: 2016-03-25 21:26:55-0400
=== Xamarin.Android ===
Version: 18.104.22.168 (Visual Studio Enterprise Trial) Android SDK: Not found
=== Xamarin Android Player ===
=== Xamarin.Mac ===
Version: 22.214.171.124 (Visual Studio Enterprise Trial) === Build Information ===
Release ID: 510030051
Git revision: f3c0d982165f785772d125f02668370d929014fb Build date: 2016-03-24 18:51:31-04
Xamarin addins: ee5cfd3ecb6b20de47c1d25efb9a9abc101e8ce7 Build lane: monodevelop-lion-cycle6-c6sr3
=== Operating System ===
Mac OS X 10.11.4
Darwin 15.4.0 Darwin Kernel Version 15.4.0
Fri Feb 26 22:08:05 PST 2016 root:xnu-3248.40.184~3/RELEASE_X86_64 x86_64
Some similar timeout issues have been reported by users to be fixed on Cycle 7 and higher. (See for example, Bug 38695, Comment 1, and the "preliminary customer verifications" in Bug 38695, Comment 5.)
I will mark as NEEDINFO to check if the reporting user on this bug still sees issues with Cycle 7 or higher. Thanks!
Marking as "resolved noresponse" for now since there has been no further update from the user about the behavior after Cycle 7. Cycle 8 – Service Release 0 contains additional changes to several timeout parameters that might also help with symptoms similar to this.
If the original reporting user still sees precisely the original symptom from Comment 0 when using the latest versions, please do reopen this bug report.