Bug 37655 - [Profiler] Timeout exceeded when waiting for application
Summary: [Profiler] Timeout exceeded when waiting for application
Alias: None
Product: Profiler
Classification: Xamarin
Component: iOS ()
Version: unspecified
Hardware: PC Mac OS
: Highest critical
Target Milestone: (C8)
Assignee: Rodrigo Moya
Depends on:
Reported: 2016-01-13 17:16 UTC by Dominic N [MSFT]
Modified: 2016-05-20 19:59 UTC (History)
6 users (show)

Is this bug a regression?: ---
Last known good build:

Profiler log from customer (3.26 KB, text/plain)
2016-01-13 17:16 UTC, Dominic N [MSFT]
Simulator log from customer (59.82 KB, text/plain)
2016-01-20 15:42 UTC, Dominic N [MSFT]

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Description Dominic N [MSFT] 2016-01-13 17:16:12 UTC
Created attachment 14571 [details]
Profiler log from customer

### Overview

After attempting to start the Profiler with an iOS project, an error is raised:

timeout exceeded when waiting for application /Users/MaxTest/Desktop/xam/Mobile/Xamarin.Sport/Sport.AppIOS.Betclic.Com/bin/iPhoneSimulator/Debug/SportAppIOSBetclicCom.app to start

This occurred on devices and iOS Sims using several different iOS versions.

### Steps to reproduce

1. Open Xamarin Profiler on Mac
2. Select the simulator and app (deploy in debug mode)
3. Start allocation profiling

### Expected results

No errors

### Actual results

The app starts on simulator, then shows aforementioned error after approximately one minute. This behavior also manifested with physical devices.

### Version information

Xamarin 3.11.1589.0 (f119127)
Xamarin.Android (53fce3730830417896a42f365a5ba35f1ee58d9d)
Xamarin.Forms Intellisense 1.0
Xamarin.iOS (a49a79c0e30fc5f9acf323008a9e44be2f0c1bd2)
Xamarin.iOS Unified Migration 1.0
Xamarin Profiler 0.24
Instruments 7.1.1
Comment 1 Rodrigo Moya 2016-01-13 17:30:15 UTC
The profiler log shows the iOS app has crashed, so can you get the customer to get the iOS device/sim logs?
Comment 2 Dominic N [MSFT] 2016-01-13 17:34:39 UTC
Request has been sent. Will update once I hear back.
Comment 3 Dominic N [MSFT] 2016-01-20 15:42:07 UTC
Created attachment 14641 [details]
Simulator log from customer

Customer provided the attached simulator log.
Comment 4 Dominic N [MSFT] 2016-01-20 15:42:41 UTC
Marking as reopened.
Comment 5 Rodrigo Moya 2016-01-20 16:42:18 UTC
the simulator log shows:

Jan 15 12:29:33 Hugos-Mac SpringBoard[13803]: Application 'UIKitApplication:com.betclic.sport.stage[0xbee2]' exited voluntarily.

So, is there a crash report for the app under ~/Library/Logs/DiagnosticReports/? If so, can you attach it to the bug?
Comment 6 Rodrigo Moya 2016-02-17 15:29:08 UTC
Dominic, any news?
Comment 7 Dominic N [MSFT] 2016-02-17 17:55:51 UTC
Nothing yet. I'll reach out again.
Comment 8 Dominic N [MSFT] 2016-05-20 19:59:24 UTC
Have not heard back from customer. Closing.