Bug 37391 - Xamarin iOS DocSync never finishes
Summary: Xamarin iOS DocSync never finishes
Alias: None
Product: Visual Studio Extensions
Classification: Xamarin
Component: iOS ()
Version: 4.0.0 (C6)
Hardware: PC Windows
: --- normal
Target Milestone: 4.1.0 (C7)
Assignee: Bugzilla
Depends on:
Reported: 2016-01-04 20:48 UTC by Matthew Orlando
Modified: 2016-08-01 19:00 UTC (History)
10 users (show)

Is this bug a regression?: ---
Last known good build:

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Description Matthew Orlando 2016-01-04 20:48:37 UTC
After installing the latest alpha, the Xamarin iOS DocSync never completes. At the bottom of the window it says "DocSetFolder not found in C:\Users\<user>\AppData\Local\Temp\Xamarin...."
Comment 1 mag@xamarin.com 2016-01-08 18:29:45 UTC
Fixed in version (master)
Commit: 1026842b5da4b450abb72767e126fe2ffd9428ef (xamarin/XamarinVS)

This issue has been fixed on master branch but it's not public yet
Comment 2 Michael Lopez 2016-01-31 15:02:01 UTC
When will this be released to the public? I have the most recent update, Xamarin.iOS 9.4.124.

Thank you,

Comment 3 Michael Lopez 2016-01-31 15:03:00 UTC
... and it is still happening (VS 2015 Community Update 1)
Comment 4 Matthew Orlando 2016-02-01 18:00:47 UTC
This is claimed to have been fixed in the same commit as https://bugzilla.xamarin.com/show_bug.cgi?id=35103 . That issue (where the crash message appeared) is indeed fixed, however this issue is not.
Comment 5 Brendan Zagaeski (Xamarin Team, assistant) 2016-02-10 23:39:28 UTC
## Status update for any users CC'd on this bug

The candidate fix for this issue is not yet included in the latest Stable channel release "Cycle 6 – Service Release 1." The candidate fix will be included in the next release that is branched from master. That would tentatively place the candidate fix in the next upcoming release: "Cycle 7." The hope is to have a first preview version of Cycle 7 available during the month of February. (Just to add a small standard caution, that release is under active development so the timing could shift a bit.)

I will now set the target milestone for this bug to Cycle 7 to help record that tentative timeline.

Xamarin Customer Support
Comment 7 grant.black 2016-03-22 14:22:27 UTC
Has there been any movement on this issue? I am currently using the most updated version of Xamarin on vs2013 and I have the same problem.

Xamarin (1cc3a99)
Visual Studio extension to enable development for Xamarin.iOS and Xamarin.Android.

Xamarin.Android (46c3f7e)
Visual Studio plugin to enable development for Xamarin.Android.

Xamarin.iOS (686b410)
Visual Studio extension to enable development for Xamarin.iOS.

The docsync shows that download progress is 100% but then it hangs.

Comment 8 Matthew Orlando 2016-03-22 17:29:54 UTC
You have to switch to the Alpha release channel and have the mac build host online in order for it to finish.

However, even after it finishes, it seems to leave the icon in the task tray. Filing a separate bug for that.
Comment 9 Parmendra Kumar 2016-05-16 18:31:39 UTC
I have checked this issue and observed that the DocSync complete successfully.
and the docsync successfully found in C:\Users\<user>\AppData\Local\Temp\Xamarin...."

Screencast: http://www.screencast.com/t/xynoVQY6Af

Hence marked it verified fixed.
Comment 10 grant.black 2016-08-01 11:56:16 UTC
Hey Brendan,

I have update the Cycle 7 release and I'm still experiencing this issue. Can you confirm this should have been fixed with that release? If so, is there something I can do to solve this?

Comment 11 Brendan Zagaeski (Xamarin Team, assistant) 2016-08-01 17:40:21 UTC
@grant, the original reporter on this bug observed in Comment 8 that document synchronization ran to completion on a newer Alpha release.  I also have not replicated the "DocSetFolder not found" error message myself, so my assessment at this time would be that this _exact_ bug report is correctly marked as FIXED based on the original reporter's observations.

If you are still seeing an issue with DocSync yourself, please do file a new bug report.  For some additional tips on composing the bug report see [1].  Thanks in advance!

[1] https://kb.xamarin.com/customer/en/portal/articles/1910343-when-and-how-should-i-file-a-bug-report-
Comment 12 Michael Lopez 2016-08-01 18:27:33 UTC
I am still seeing the DocSync problem. I have Xamarin.iOS version installed.
Comment 13 Brendan Zagaeski (Xamarin Team, assistant) 2016-08-01 19:00:24 UTC
There are some tentative plans to perform additional exploratory testing of the DocSync feature to look for possible as yet uncharacterized failure scenarios, but I have no information on a possible timeline for that kind of testing.  It is of course also possible that exploratory testing would not uncover a particular failure scenario that had been observed by a particular user.

Therefore new user-submitted bug reports about this problem are still very valuable (as hinted at in Comment 11).  The more log files and details about environment information that can be provided in any new bug report, the better (see also [1]).  There are occasions when I would recommend extending an existing bug report rather than filing a new bug report, but in this case I am requesting new bug reports.  Thanks!

[1] https://kb.xamarin.com/customer/en/portal/articles/1910343-when-and-how-should-i-file-a-bug-report

In case it might be of some interest to any users who are interacting with the DocSync feature, Bug 42346, Comment 1 might provide a tiny bit of useful additional information.