Bug 31523 - Update to 5.9.4 fails
Summary: Update to 5.9.4 fails
Status: RESOLVED NORESPONSE
Alias: None
Product: Xamarin Studio
Classification: Desktop
Component: Updater ()
Version: 5.9
Hardware: Macintosh Mac OS
: Normal normal
Target Milestone: master
Assignee: Bugzilla
URL:
Depends on:
Blocks:
 
Reported: 2015-07-01 01:15 UTC by Claudiu T
Modified: 2017-01-11 18:02 UTC (History)
3 users (show)

Tags:
Is this bug a regression?: ---
Last known good build:

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Related Links:
Status:
RESOLVED NORESPONSE

Description Claudiu T 2015-07-01 01:15:45 UTC
Description of Problem:
Installation of latest updates for Xamarin Studio and Xamarin iOS and Android fails.


Steps to reproduce the problem:
1. Download updates in Tamarin Studio
2. Click 'Restart and Install updates' button


Actual Results:
Error message "Error installing application"


Expected Results:
Installation is successful

How often does this happen? 


Additional Information:
=== Xamarin Studio ===

Version 5.9.3 (build 1)
Installation UUID: 8833c95e-1379-4019-adb9-323beacdb5ca
Runtime:
	Mono 4.0.2 ((detached/c99aa0c)
	GTK+ 2.24.23 (Raleigh theme)

	Package version: 400020005

=== Xamarin.Android ===

Version: 5.1.3.1 (Indie Edition)
Android SDK: /Users/claudiu/Library/Developer/Xamarin/android-sdk-mac_x86
	Supported Android versions:
		4.0.3 (API level 15)
		4.1   (API level 16)
		4.2   (API level 17)
		4.3   (API level 18)
		4.4   (API level 19)
Java SDK: /usr
java version "1.6.0_65"
Java(TM) SE Runtime Environment (build 1.6.0_65-b14-466.1-11M4716)
Java HotSpot(TM) 64-Bit Server VM (build 20.65-b04-466.1, mixed mode)

=== Xamarin Android Player ===

Version: Unknown version
Location: /Applications/Xamarin Android Player.app

=== Apple Developer Tools ===

Xcode 6.4 (7720)
Build 6E35b

=== Xamarin.iOS ===

Version: 8.10.1.64 (Indie Edition)
Hash: e6ebd18
Branch: master
Build date: 2015-05-21 21:55:09-0400

=== Xamarin.Mac ===

Not Installed

=== Build Information ===

Release ID: 509030001
Git revision: 5a524e1726ed103fdd4fe37e0356f2b35466ce9d
Build date: 2015-06-02 16:35:08-04
Xamarin addins: 51957cfbd06be911b212671ad05c2c6221ac90f9

=== Operating System ===

Mac OS X 10.10.4
Darwin Claudius-MBP 14.4.0 Darwin Kernel Version 14.4.0
    Thu May 28 11:35:04 PDT 2015
    root:xnu-2782.30.5~1/RELEASE_X86_64 x86_64
Comment 1 Naqeeb 2015-07-01 08:07:03 UTC
I have tried to reproduce this issue but not able to reproduce it. To reproduce this issue I have followed steps given in bug description. I am not getting message "Error installing application".

Screencast: http://www.screencast.com/t/0AmaBDkl

Please check it again and let me know if you are still getting this issue and provide me IDE log.

You can get IDE log via Help -> Open Log Directory.

Environment info:
=== Xamarin Studio ===

Version 5.9.4 (build 5)
Installation UUID: 2939b8b4-8977-42bd-82d6-100275ccd9cd
Runtime:
	Mono 4.0.2 ((detached/c99aa0c)
	GTK+ 2.24.23 (Raleigh theme)

	Package version: 400020005

=== Apple Developer Tools ===

Xcode 6.2 (6776)
Build 6C131e

=== Xamarin.Mac ===

Version: 2.0.2.35 (Enterprise Edition)

=== Xamarin.iOS ===

Version: 8.10.2.37 (Enterprise Edition)
Hash: ef8c2f7
Branch: master
Build date: 2015-06-22 21:28:32-0400

=== Xamarin.Android ===

Version: 5.1.4.16 (Enterprise Edition)
Android SDK: /Users/360_macmini/Library/Developer/Xamarin/android-sdk-mac_x86
	Supported Android versions:
		2.3    (API level 10)
		4.0.3  (API level 15)
		4.1    (API level 16)
		4.2    (API level 17)
		4.3    (API level 18)
		4.4    (API level 19)
		4.4.87 (API level 20)
		5.0    (API level 21)
Java SDK: /usr
java version "1.7.0_75"
Java(TM) SE Runtime Environment (build 1.7.0_75-b13)
Java HotSpot(TM) 64-Bit Server VM (build 24.75-b04, mixed mode)

=== Xamarin Android Player ===

Version: Unknown version
Location: /Applications/Xamarin Android Player.app

=== Build Information ===

Release ID: 509040005
Git revision: 8010a90f6e246b32364e3fb46ef2c9d1be9c9a2b
Build date: 2015-06-08 16:52:06-04
Xamarin addins: 7e93e9c3503f28770f23ce1b7eafd829919f18e8

=== Operating System ===

Mac OS X 10.9.4
Darwin 360-MACMINIs-Mac-mini-2.local 13.3.0 Darwin Kernel Version 13.3.0
    Tue Jun  3 21:27:35 PDT 2014
    root:xnu-2422.110.17~1/RELEASE_X86_64 x86_64
Comment 2 iain 2015-10-18 09:06:28 UTC
Actually, what is more useful than the Ide.log file in the cases of an updater failure is the Updater.log file.

Anyway, I fixed a bug that could be related to this bug last week, so it might be fixed soon

Claudio: do you happen to use a language other than English on your computer by any chance?
Comment 3 Lluis Sanchez 2017-01-11 18:02:40 UTC
Closing.