Bug 30840 - Unable to update Android Player - Setup Failed 0x80070005
Summary: Unable to update Android Player - Setup Failed 0x80070005
Alias: None
Product: Xamarin Android Player
Classification: Xamarin
Component: Device Manager ()
Version: unspecified
Hardware: PC Windows
: --- normal
Target Milestone: ---
Assignee: Bugzilla
Depends on:
Reported: 2015-06-05 09:05 UTC by Adam Hartley [MSFT]
Modified: 2015-07-21 11:13 UTC (History)
4 users (show)

Is this bug a regression?: ---
Last known good build:

Xamarin Android Player Logs (4.22 KB, application/zip)
2015-06-05 09:05 UTC, Adam Hartley [MSFT]

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Description Adam Hartley [MSFT] 2015-06-05 09:05:17 UTC
Created attachment 11478 [details]
Xamarin Android Player Logs

## Overview

When trying to update Xamarin Android Player, the following error occurs "Setup Failed 0x80070005 Access Denied.

Additionally, Xamarin Android Player will not uninstall via Add / Remove programs. 

Two entries are listed in Add / Remove programs, neither will uninstall as they hit the same error:


Log files attached, the main culprit seems to be the following:

[1F3C:28E0][2015-05-26T11:02:49]e000: Error 0x80070005: Failed to write run key value.
[1F3C:28E0][2015-05-26T11:02:49]e000: Error 0x80070005: Failed to update resume mode.
[1F3C:28E0][2015-05-26T11:02:49]e000: Error 0x80070005: Failed to begin registration session.
[2C1C:1898][2015-05-26T11:02:49]e000: Error 0x80070005: Failed to begin registration session in per-machine process.
[2C1C:1898][2015-05-26T11:02:49]e000: Error 0x80070005: Failed to register bundle.
Comment 2 Ben Brewer 2015-07-21 11:13:01 UTC
Believe this is due to third party anti-virus problems:
http://stackoverflow.com/questions/19418187/failed-to-write-run-key-value, https://github.com/meteor/windows-preview/issues/152