Bug 23861 - Business License not recognised
Summary: Business License not recognised
Alias: None
Product: Xamarin.Mac
Classification: Desktop
Component: Activation ()
Version: 1.10.0
Hardware: PC Mac OS
: Normal normal
Target Milestone: ---
Assignee: Chris Hamons
Depends on:
Reported: 2014-10-15 16:47 UTC by Jon Purdy
Modified: 2014-12-03 18:26 UTC (History)
2 users (show)

Is this bug a regression?: ---
Last known good build:

Error in Xamarin Studio about Xamarin.Mac license (791.85 KB, image/png)
2014-10-15 16:47 UTC, Jon Purdy

Notice (2018-05-24): bugzilla.xamarin.com is now in read-only mode.

Please join us on Visual Studio Developer Community and in the Xamarin and Mono organizations on GitHub to continue tracking issues. Bugzilla will remain available for reference in read-only mode. We will continue to work on open Bugzilla bugs, copy them to the new locations as needed for follow-up, and add the new items under Related Links.

Our sincere thanks to everyone who has contributed on this bug tracker over the years. Thanks also for your understanding as we make these adjustments and improvements for the future.

Please create a new report on Developer Community or GitHub with your current version information, steps to reproduce, and relevant error messages or log files if you are hitting an issue that looks similar to this resolved bug and you do not yet see a matching new report.

Related Links:

Description Jon Purdy 2014-10-15 16:47:44 UTC
Created attachment 8425 [details]
Error in Xamarin Studio about Xamarin.Mac license

I downloaded and installed Xamarin Studio. I downloaded Xamarin.Mac 1.1.0 and ran the installer. It installed correctly, but after I entered my license key, it hung when trying to activate. I canceled the activation and downloaded the license file manually, copying it to ~/Library/Xamarin.Mac/License. Now when building a project that uses Xamarin.Mac in Xamarin Studio, I get the message:

    “The Unknown Edition of Xamarin.Mac does not support building outside of Xamarin Studio. Please go to https://store.xamarin.com to upgrade to the Business Edition.”

My license is for the Business Edition. This may be related to #23258.
Comment 1 Chris Hamons 2014-10-15 16:51:49 UTC
Hello Jon,

There is a known issue with the unified installer where activation will freeze the dialog after it is successful. We are working on updating the installer.

The following steps should solve your issue.

Open Xamarin Studio.
Xamarin Studio -> Check for Updates
Download and install any updates.
Xamarin Studio -> Account
If you are not logged in, log in and you should see Xamarin.Mac licensed.
If you are logged in, try logging out and back in.

Let me know if that fixes the issue.

As a side note, since you have a business license, feel free to take advantage of http://xamarin.com/support next time for a faster response.
Comment 2 Chris Hamons 2014-10-15 16:52:36 UTC
Ooops, didn't realize you were a Xamarin. Ignore that bit about support. Ping @chamons on hipchat directly.
Comment 3 Chris Hamons 2014-12-03 18:26:07 UTC
Ping me on hipchat if you run into this again.