Bug 21189 - Xamarin has stoped working
Summary: Xamarin has stoped working
Alias: None
Product: Xamarin Studio
Classification: Desktop
Component: Crash Reporter ()
Version: 4.2.3
Hardware: PC Windows
: Normal normal
Target Milestone: master
Assignee: Alan McGovern
Depends on:
Reported: 2014-07-09 02:30 UTC by Joris
Modified: 2014-07-10 03:24 UTC (History)
3 users (show)

Is this bug a regression?: ---
Last known good build:

debug log (22.96 KB, application/octet-stream)
2014-07-09 02:31 UTC, Joris

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Description Joris 2014-07-09 02:30:53 UTC
When starting the software it crashes immediately, attached debug log of issue.
What should i do ?
Comment 1 Joris 2014-07-09 02:31:30 UTC
Created attachment 7299 [details]
debug log
Comment 2 Tajinder Singh 2014-07-09 03:59:30 UTC
We have checked but we are not observing this issue. 

We are able to open XS on windows and as well as on mac machine.Could you please provide us the steps that you have followed and let us know how frequently you are observing this crash?

Environment Info:

Windows 6.1.7601.65536 (64-bit)
Xamarin Studio: 5.1 (build 479)

Build Information 
Release ID: 501000479
Git revision: e5a428cec75d4cc7e6e3ccd8192a3660d013e7dc
Build date: 2014-06-26 09:33:02-04
Xamarin addins: 190d93e026e17280e75a3680ef38f2630b9228d3
Comment 3 Joris 2014-07-09 04:20:19 UTC
Step 1: launch the XamarinStudio.exe
Result: dialog box that it crashes, i could try to use JIT debugging... but yeah won't tell me much ;-)

frequently: everytime

This is a fresh install from XamarinInstaller.exe, i wassent able yet to even run it once.

OS version: Windows 8.1
Comment 4 Joris 2014-07-09 04:23:31 UTC
So basically i was never able to run the xs since installation.
And i'm getting this crash on each try.
Comment 5 Lluis Sanchez 2014-07-09 10:11:57 UTC
The logs show that you have installed Xamarin Studio 4.2.3, while the latest is 5.0. Can you please try installing the latest release?

If you already downloaded and installed the latest release and you still have the same problem, you might have a corrupted installation. Try restarting your machine to ensure there is no pending installation work. You can also try uninstalling and reinstalling again.
Comment 6 Joris 2014-07-10 03:24:16 UTC
It was a corrupted installation apperntly.
Uninstalled the old version and new version. Rebooted and reinstalled the new version.

Now it works properly. Sorry ..diden't noticed that i installed 2 versions and that it was conflicting :-)