Bug 20435 - Web Reference to iOS Project not working consistently
Summary: Web Reference to iOS Project not working consistently
Alias: None
Product: iOS
Classification: Xamarin
Component: Xamarin.iOS.dll ()
Version: 7.2.3
Hardware: PC Mac OS
: Normal normal
Target Milestone: Untriaged
Assignee: Bugzilla
Depends on:
Reported: 2014-06-06 14:26 UTC by CJ Gehin-Scott
Modified: 2016-05-25 00:12 UTC (History)
4 users (show)

Is this bug a regression?: ---
Last known good build:

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Description CJ Gehin-Scott 2014-06-06 14:26:46 UTC
I am using a web reference to access Service Now through 2 SOAP calls.  The first SOAP call is successful and gets what it is supposed to, but the second call doesn't work.  I don't get back an error, but it doesn't return the data it is supposed to.  We are hitting a test instance of Service Now(https://iaastest.service-now.com/incident.do?WSDL and https://iaastest.service-now.com/sys_user.do?WSDL).  The "incident" Web Reference is the one that is not being completed.  I have checked the code in Visual Studio and it works no problem so I know there is nothing wrong on the Service-Now side of things.  The code is below:

String employeeID = "employeeID";
String emailPassword = "emailPassword";
try {
//Credential Object setup
userSrvc.ServiceNow_sys_user userClient = new userSrvc.ServiceNow_sys_user ();
System.Net.ICredentials creds = new System.Net.NetworkCredential (employeeID, emailPassword);
userClient.Credentials = creds;

//get the current user key using getKeys
userSrvc.MessageGetKeys keyObj = new userSrvc.MessageGetKeys ();
keyObj.user_name = employeeID;
userSrvc.MessageGetKeysResponse keyResponse = userClient.getKeys (keyObj);
var userKey = keyResponse.sys_id [0];

    //filter incident results by the current user using the userKey we just got back                                 incidentSrvc.ServiceNow_incident 
         incidentClient = new incidentSrvc.ServiceNow_incident ();
         incidentClient.Credentials = creds;
         incidentSrvc.MessageGetRecords incidentObj = new incidentSrvc.MessageGetRecords ();
         incidentObj.caller_id = userKey;
         incidentSrvc.MessageGetRecordsResponseGetRecordsResult[] userIncidents = incidentClient.getRecords (incidentObj);
	} catch (Exception err) {

Comment 1 Udham Singh 2014-06-10 06:55:24 UTC
We have tried to reproduce this issue but not able to reproduce this. To reproduce this issue we have followed the steps below:

1. Create a simple iOS application.
2. Add "https://iaastest.service-now.com/incident.do?WSDL" and
"https://iaastest.service-now.com/sys_user.do?WSDL" web service reference into   application.
3. Implemented the code provide in bug description into created application.
4. Run and debug the application.

Here are my observations:

On Mac using XS : We are getting exceptions either "System.Net.WebException: The request failed with HTTP status 401: Unauthorized" or "System.Net.WebException : The request timed out" if we implemented the code in method "ViewDidLoad ()".

On Windows using VS : After adding web reference in application, we are not able to get few classes like "MessageGetKeys", "MessageGetKeysResponse", "MessageGetRecords" and "MessageGetRecordsResponseGetRecordsResult".

Screencasts are mentioned below:

For Mac : http://screencast.com/t/1pZvA5Zww
For Windows : http://www.screencast.com/t/w6Rpv3EOWYW

Please let me know if I missed any step to reproduce this issue.
Could you please provide sample app, so that we can reproduce this issue at our end.

Environment info:

Mac OS X 10.9.2
Xamarin Studio : 5.0 (build 878)
Xamarin.iOS :
Build Information
Release ID: 500000878
Git revision: bcd66920d963483e7d638a2339c4022fe035b529
Build date: 2014-05-27 17:36:26-04
Xamarin addins: da9064ce55b0fa90930a7c437a4cc1ae0e5c778c

Windows 8.1
VS 2013
Xamarin 3.0.54
Comment 2 Sebastien Pouliot 2016-05-25 00:12:28 UTC
We have not received the requested information. If you are still experiencing this issue please provide all the requested information and re-open the bug report. Thanks!